The Q4 Care program is designed with the needs of every sized business in mind because they not only scale well, but provide all the essentials for properly operating and maintaining a functional computer network. Q4 Care will deliver the peace of mind that your computers, servers and network are being proactively supported and properly managed so you can focus on running your business.

Are These Your Business Challenges?

• Having your own IT department is too costly
• Your current IT provider no longer meets your needs and you feel like you have outgrown them
• Your service provider lacks service or knowledge
• Your IT provider is never there when you need them the most
• Your internal resources are non experts in the IT field
• You don't have a simple process to resolve IT issues
• Your systems are unstable
• You lack the infrastructure to grow but you need a higher level of technology for your business solution

Q4 Care delivers exactly what you need - "proactive, managed support and maintenance for your computer network." You will gain the level of technical manpower, tools and resources that you require to properly manage, support and control your IT systems.

Benefits to Your Business
By choosing a managed services approach you will experience many valuable benefits to your business including:

• Fixed and predictable IT costs for easy budgeting
• Access to a team of experienced and knowledgable IT professionals
• Acquiring a turnkey IT department with the processes, infrastructure and training to help your business
• A Trusted IT Advisor to assist you in making the right technical decisions for your business
• A dependable support team that is there for you when you need us most
• A disaster recovery solution
• Monitoring of critical system components to ensure proper functionality

A Service Program That Fits
Q4 Care is delivered through the Desktop Management, Server Management and Network Management programs under a Bronze, Silver and Gold service level. All programs offer unlimited IT support at a fixed monthly fee based on the number of PCs and Servers that you have.